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Mundoo
Lv 6
Mundoo asked in Yahoo ProductsYahoo MailOther - Yahoo Mail · 8 years ago

Basic mail keeps resetting to new mail?

I don't like the new mail so I keep changing it to Basic. I have refreshed to make it 'stick'. Next day it is back to the new mail. Interesting that often the first time of a day it opens with my old theme/layout/style so the Classic is hiding there somewhere. Then it changes to the new mail and awful theme/style and so I change it back to Basic. Save, Save, Save. and the next day it repeats all over again. How do you make Basic 'stick' or is it a 'bug'?

4 Answers

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  • ?
    Lv 7
    8 years ago
    Favourite answer

    Unfortunately many people report this problem. Yahoo is aware of it but i sincerely doubt they are doing much to correct it.

    http://yahoo.uservoice.com/forums/210695-yahoo-mai...

    The new Yahoo Mail format and its new features are explained in this Yahoo help page:

    Overview of Yahoo Mail -- http://help.yahoo.com/kb/index?page=content&y=PROD...

  • ?
    Lv 4
    8 years ago

    You can get back most of the good things from the old Yahoo. In the URL for your mail page change the word 'launch' to 'search'. So it looks like this (note: the xxx is for whatever specific mail server you are on, just change the last part of the URL):

    xxx.mail.yahoo.com/neo/search

    This puts you back into the Tabbed layout with the reply/forward buttons at the top and folders on the left. Then go into your Mail Options (via the 'gear' icon at top right of the page) and uncheck 'enable preview pane', 'enable conversations', and 'enable snippets'. You should now be back to as close as you can get to the old layout.

    Then bookmark this new URL so you can go to it the next time you login.

    Note: Basic mode only has the Preview Pane option, it does not have Conversations or Snippets (whatever those are). It also doesn't have the Tabs.

  • Moi
    Lv 4
    8 years ago

    Hey B

    When I change what you wrote it says:

    Sorry, the page you requested was not found.

  • James
    8 years ago

    Obviously they care little about their customers but then again.. we are not the customer, we are the product. Same as Google.

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