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Ortho85 asked in Yahoo ProductsYahoo Answers · 9 years ago

Yahoo sends notifications to an old, dead email address, even though my profile shows the right address.?

I sometimes answer questions on Yahoo Answers. When responding, Yahoo is sending notifications to an old email address that is closed.

I can see no way to correct this - my profile shows my correct email. I can't see the old address anywhere in my profile. If I edit my profile it shows the correct email!

Preferences shows my correct email address. Yahoo still sends them to my old one, and I can see nowhere this is stored!

Any idea how I can contact Yahoo, or correct my email address? BTW, I'm in Australia, so I can't phone them.

Thanks!

Update:

Hi Six,

No - those are the things I'd already checked.

They have always sent to the email address I used when I first signed up.

However, I've emailed them and started (I hope) something that way.

Cheers

2 Answers

Relevance
  • 9 years ago
    Favourite answer

    In the top right corner where it says Hi click & select Account Info then sign in again.

    See if the email address is listed under "How Yahoo Contacts You" or "Update your contact information" or "Manage Other Accounts to Sign-in". You can change it if it is.

    If you were receiving emails from Yahoo properly before I would think it is another Yahoo glitch.

    You can contact the Answers Team at this email (leave out the space)

    y_answrs_team_au@ yahoo.com.au

  • ?
    Lv 4
    4 years ago

    sinner_saved_by_his_grace777 i'm going to be a sinner till I die Don, nonetheless Christ calls us clergymen and saints in Christ Jesus, whilst it is composed of being something i like to declare why i'm what i'm and that's because of the fact of his present of grace. Edit: I basically found out that the question became , IF GOD sent you digital mail, ha. ok, then i could say it to be. Your_bought1_who_is_waiting_for_you If he's sending me the e.mail i could ought to make it particular for him.

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